Cost efficiency through Planning
In order to find optimal solutions to the organization of your processes, we focus us not only on software consulting, but we also include company-economical and system-technical components. So organizational concepts through us which are raked to your needs comprehensively can be developed. In addition we offer professional consulting to you with regard to your hardware structure and to questions of the safety. The precise analysis of the demands, into which we let flow in our experience lasting for years with such projects, forms the informational basis for an advanced conception. Also complex connections become early understandable through that. This allows an adequate and flexible realization, through what unnecessary costs of beginning are avoided.
Trouble-free Implementation
All fields of our job aim that your new software being able to be integrated without problems into the available enterprise organization. The integration in already existing IT-structures is a most important success factor during the introduction of software solutions.
Your workflow organization is not damaged by liquid data capture. Besides we offer special solutions to you, around also to be raked to your most individual organizational needs.
Already in the front end of a project the flanks are set up for the new software for a smooth crossing to implementation. A faithfully made conception and foresighted planning help to carry out the implementation swiftly and in a low-cost way.
The realization of the projects is completed by support facility comprehensive concurrent measures as installation of the software on site, training of your employees and maintenance.
Support in the start stage
During the introduction of new Software Systems high demands are made on you and your employees. The right instruction is as important as the software itself. We accompany you as a matter of course in this complex initial stage and guarantee comprehensive support facility - exactly synchronized with your individual organizational processes. You reach the rapid and effective use of your new software not only through understandable and fitting online-documentation. Also through training we offer the possibility to acquire new knowledge and to deepen knowledge to you. This is valid both for products from our house and for programs and development tool of other manufacturers. Service means passing on our relevant know-how!
Support
Within the framework of maintenance agreements or through single declaration we support you not only by telephone, but also online. Even faster diagnosis and support through tracing and tests of your databases as well as your system configuration allow this.
You have as a customer entrance to our protected GSE-Service-Server. Here you can call up updates and keeping ongoing information on your software at any time.
We use all communication paths in order to answer your questions within shortest time and to stand you with advice and action on your side.
Service
Customer relationship is more than a bare catchword for us - We believe that our successful customer relationships do not arise only from our products and the relevant extensive support facility. Â Mutual trust grows over a long period in a mutual learning process in a close and long standing business relation between us and our clients.
